To request OIT Help Desk assistance, please follow the steps below:

1. In Your Issue, select your issue from the drop-down menu.
2. In Your Name, type your complete name.
3. In Company Name, type your role at the University (i.e. TAMIU Student; Staff; Faculty).
4. In Describe Your Issue, type a brief description of the problem you are experiencing (i.e. cannot log on to Blackboard).
5. Click Submit.

An OIT Help Desk technician will assist you promptly after the required information has been submitted.

Note: Please observe Help Desk hours of operation on the chat window.

Session Key  

Issue Submission